Shipping Policy

 

Thank you for choosing Zoom Distro as your trusted wholesale partner for vaping products and nicotine pouches. Below is our shipping policy, designed to ensure a smooth and transparent ordering experience for all our valued customers.

Order Processing

• Cut-off Time: Orders placed and fully paid by 3:30 PM (Monday to Friday) qualify for same-day dispatch.

• Dispatch Schedule: We strive to ship all paid orders on the same day; however, dispatch times may be affected by high order volumes, public holidays, or peak seasons. Orders received after the cut-off time or on weekends will be processed on the next working day.

UK Delivery Estimates

Courier	Service	Estimated Delivery
DPD	Next Working Day UK Mainland Tracked	Next Working Day*
DPD	Saturday UK Mainland Tracked	Saturday

Tracking Information: All shipments within the UK include tracking. Customers will receive tracking details via email, and they can also be accessed through our website.

Warehouse Collection

• Pickup Location: Orders can be collected from our UK warehouse at:
  Zoom Distro Limited, 708A High Road, North Finchley, London, N12 9QL

• Collection Notification: Please wait for a confirmation email before coming to collect your order.

• Pickup Requirements: For a smooth collection, kindly provide your vehicle registration and order invoice number upon arrival.

Additional Information

We are committed to providing reliable and efficient shipping services. If you have any questions regarding your order or require special shipping arrangements, please contact our customer support team for assistance.

Thank you for choosing Zoom Distro Ltd. We appreciate your business and look forward to serving you!